FAQ

  1.  CANCELLATION POLICY FOR WORKSHOPS 
The following terms and conditions apply to bookings for workshops and gift vouchers:

• There is no refund for cancellations or no-shows. The participant can recover the workshop by contacting the organizer via email at hello@gretafacchinato.com and by agreeing to participate to one of the following workshops hosted within 2 months from the date of the unattended workshop.
• If you are unable to attend a workshop you can find an alternate participant to attend in your place. Please communicate this to the organizer via hello@gretafacchinato.com
• In case of sickness of the organizer the workshop will be rescheduled within 3 months. 
• Gift vouchers have a validity of 6 months. There is no refund for unused gift vouchers.

2. PAYMENT OPTIONS

The webshop offers payments via Stripe or PayPal. If you would like to pay with an alternative option in order to purchase an item or attend a workshop you can email hello@gretafacchinato and request payment via invoice.